Terms of Service

1. Agreement to Terms

By browsing https://countrywideappliance.com, requesting a service appointment, or placing a telephone call to (725) 550-4700, you agree to be bound by these Terms of Service. If you do not agree to all terms, please discontinue using our service.

2. Dispatch & Referral Service Model Disclosure

Countrywide Appliance operates an independent appliance repair referral service. We do not directly employ repair technicians or operate physical repair storefronts. Local independent providers perform and quote repairs. Directory and ZIP listings are guidance only; confirm current coverage before booking.

3. Diagnostic Fee & Upfront Quotation Policy

The independent provider sets diagnostic, travel, parts and labor charges. Confirm fees, any diagnostic credit, cancellation terms and payment conditions before booking. Obtain and approve a written repair estimate before work starts.

4. Provider Parts & Labor Warranty

Any repair warranty is supplied by the independent provider. Confirm its duration, coverage, exclusions, contact process and any return-visit fees in writing before approving work. Countrywide Appliance does not promise a uniform nationwide 90-day repair warranty.

5. Homeowner Responsibilities

To ensure safe and timely execution of technical diagnostics, homeowners agree to:

• Provide safe, unobstructed physical access to the equipment.
• Ensure an adult authorized to approve repair estimates (age 18 or older) is present on-site during the scheduled appointment window.
• Disclose known equipment history, prior failed repair attempts, and hazardous site conditions (such as gas leaks or water damage).

6. Limitation of Liability

To the fullest extent permitted by law, Countrywide Appliance and its referral network shall not be liable for indirect, incidental, consequential, or punitive damages arising from appliance failure, property damage, food spoilage, water leaks, or delays in parts procurement from manufacturers. Maximum aggregate liability is limited to the fees paid for the diagnostic service call.

7. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of the United States. Any disputes arising under these terms shall first be addressed through good-faith technical mediation by contacting our customer care department.

8. Contact Information

For inquiries regarding these terms, contact our dispatch desk:

Countrywide Appliance Service
Referral Line: (725) 550-4700
Online Directory: https://countrywideappliance.com